Terrific Simplicity 16 Veranda Installation in Suffolk and Another Happy Customer
Customer satisfaction is our number one concern at Milwood Group. We invest a huge amount of energy into making sure that our customers are happy from start to finish of the buying process, for both our Trade Partners and the homeowner end-users. So, it’s always satisfying to receive nice feedback and this recent veranda installation in Suffolk is a great example.
This classic Simplicity 16 veranda in White Semi Gloss is a great addition to the homeowner’s garden. With clear polycarbonate panels in the roof and our ever-popular Victorian Upgrade add-on of Gallow Bracket and Post Casts, it’s a great look and truly transforms the customer’s patio area.
“We researched several companies online and chose Milwood for our Simplicity 16 Veranda and were glad we did. The office team were very patient and helpful, answering our various questions and concerns prior to order.”
We work hard to make sure that the whole Milwood Group veranda buying experience is second-to-none and that our customers feel truly supported with knowledge and insight throughout. Mr Martin’s kind words are a great reflection on the way our team is dedicated to making sure that our customers are making the best choice of solution for their outdoors space.
“Having ordered the unit, the delivery, fitting, and completion went without a hitch. The fitters were great and pointed out a small manufacturing blemish when they removed the protective film from two of the roofing sheets. They returned a few days later and replaced them. All in all, a very professional job.”
Even with the best will in the world, sometimes little errors or defects can creep in but, as Mr Martin points out above, we always put right any little niggles and will immediately resolve any issues. In this case, there were minor hidden defects on two of the roof panels so we immediately shipped replacements which were able to be fitted to the structure within a matter of days to complete the job perfectly.
A happy ending, and another satisfied customer!
To find out more about our veranda systems, or to enquire about becoming an exclusive Milwood Group Trade Partner, please call the Milwood team on 0333 305 5272 or email [email protected].